BY USING OUR SITE OR SERVICES, YOU ACCEPT THESE TERMS AND CONDITIONS.
Please read these Terms and Conditions carefully before usingwww.tutoringambitions.com.
These Terms and Conditions, together with our Privacy Policy, Cookie Policy and any other policies referred to within them, govern your access to and use ofwww.tutoringambitions.com("Our Site", "the Platform" or "Tutoring Ambitions").
By registering for an account, purchasing or booking a lesson, providing tutoring services or otherwise using the Platform, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the Platform.
Last Updated: 31 August 2026
Tutoring Ambitions is an online tutoring platform that enables learners, parents and guardians to find tutors, book and pay for lessons and access online educational services.
Tutors can create profiles, advertise their tutoring services, manage their availability and provide lessons through the Platform.
Tutoring Ambitions is operated by:
Tutoring Ambitions Ltd
Company Number: 14714240
Registered in England and Wales
Registered Office:
124 City Road
London
EC1V 2NX
United Kingdom
Email: admin@tutoringambitions.com
Website: www.tutoringambitions.com
These Terms apply to learners, parents or guardians making bookings on behalf of learners, and tutors unless otherwise stated.
These Terms replace all previous versions.
Users must provide accurate and complete information when creating an account.
Users must be at least 18 years old to create an account and independently enter into contracts through Tutoring Ambitions.
Where tutoring is provided to a learner under the age of 18, the account and booking must be created, authorised or supervised by a parent or legal guardian.
Parents and guardians are responsible for:
Users are responsible for maintaining the confidentiality of their login details.
Accounts must not be shared with unauthorised individuals.
Tutoring Ambitions should be notified immediately if a user believes their account has been compromised.
Tutoring Ambitions will take reasonable steps to:
Tutoring Ambitions does not guarantee that the Platform will always operate without interruption or technical error.
Tutors provide tutoring services as independent, self-employed professionals.
Tutors are not employees, workers, agents or representatives of Tutoring Ambitions unless expressly agreed otherwise in writing.
Tutoring Ambitions facilitates the introduction, booking and payment process but does not employ tutors to provide tutoring services.
Tutors remain responsible for:
Nothing in these Terms creates an employment relationship between Tutoring Ambitions and tutors.
Tutoring Ambitions may require tutors to provide documentation including:
Tutoring Ambitions may refuse, suspend or remove a tutor where required documentation is missing, expired, inaccurate or considered insufficient.
Verification represents checks undertaken using the information available at the relevant time. It should not be interpreted as a guarantee of a tutor's future conduct or suitability for every learner.
Learners, parents and guardians agree to:
Tutoring Ambitions is not normally responsible for lessons disrupted by technical issues relating to the learner's own device, software, internet connection or environment.
Tutor availability is determined by individual tutors.
A lesson is only confirmed once the booking process has been completed and payment has been successfully received or authorised.
Tutoring Ambitions may provide:
Prices, durations and relevant conditions will be displayed before purchase where applicable.
Tutor availability is not guaranteed until a booking has been confirmed.
Where a tutor offers a trial lesson, the duration and price of the trial will be displayed before booking.
Trial lessons are intended to allow a learner and tutor to determine whether they are suitable to continue working together.
A trial lesson does not:
Unless otherwise stated, the standard cancellation and rescheduling rules apply to trial lessons.
Scheduled lessons may be cancelled up to 24 hours before their scheduled start time.
Where a learner cancels at least 24 hours before the lesson, 100% of the applicable lesson fee will be refundable.
Where a learner cancels less than 24 hours before the scheduled start time, no refund will normally be provided.
Tutors reserve specific time for booked learners and may be unable to replace a booking at short notice.
Tutoring Ambitions may make reasonable exceptions in exceptional circumstances at its discretion.
Lessons may normally be rescheduled up to 24 hours before their scheduled start time.
Requests made less than 24 hours before a lesson are not guaranteed.
Tutors are not required to accommodate a late rescheduling request.
If a tutor chooses to accommodate a late change, this will not create an entitlement to future exceptions.
Where a learner does not attend a lesson and has not cancelled within the permitted cancellation period, the lesson will normally be treated as completed.
No refund will normally be provided.
If a learner arrives late, the tutor is not required to extend the lesson beyond its original scheduled finishing time.
For example, if a 60-minute lesson is booked from 4:00pm until 5:00pm and the learner joins at 4:20pm, the lesson may still end at 5:00pm.
Tutors should remain available for a reasonable period following the scheduled start time.
If a tutor cancels a confirmed lesson, the learner will ordinarily be offered one of the following:
If a tutor does not attend a confirmed lesson, the learner will not be charged for a service they did not receive.
Repeated tutor cancellations, lateness or non-attendance may result in review, restriction, suspension or removal from Tutoring Ambitions.
Tutoring Ambitions may offer discounts where multiple lessons are purchased together.
Once an individual lesson from a block or package has been scheduled, the standard cancellation and rescheduling policy applies.
Unused lessons which have not yet been scheduled may be eligible for a refund.
Where a block-booking discount was applied and a learner requests a refund for part of the package, Tutoring Ambitions may recalculate lessons already taken at the tutor's standard price.
Any resulting difference may be deducted from the refund.
For example, a customer cannot necessarily use one discounted lesson and then retain the full discount while requesting a refund for the remainder of the package.
Any package-specific conditions displayed when purchasing will also apply.
Where a purchased lesson has not been scheduled and no tutor time has been reserved for that lesson, the learner may normally request a 100% refund for the unused lesson.
This remains subject to:
Tutoring Ambitions may provide discounts, promotional codes or special offers from time to time.
Promotional offers:
A promotional discount does not create an entitlement to the same price for future bookings.
Where a refund is issued for a discounted purchase, the refund will be calculated using the amount actually paid rather than the undiscounted price.
Payments must be made through Tutoring Ambitions unless otherwise expressly authorised.
Prices are displayed in GBP unless stated otherwise.
Users may pay using payment methods made available through the Platform.
Payment providers, banks and card issuers may impose:
Tutoring Ambitions is not responsible for charges imposed independently by a user's bank or payment provider.
Users should contact Tutoring Ambitions before initiating a payment dispute or chargeback where reasonably possible so that concerns can first be investigated.
Where a payment is reversed, disputed or subject to a chargeback, Tutoring Ambitions may temporarily suspend:
Tutoring Ambitions may provide relevant transaction, booking and service records to payment providers when responding to legitimate payment disputes.
Fraudulent chargebacks may result in account suspension or termination.
Learners and tutors must not use Tutoring Ambitions to establish contact and then deliberately arrange private tutoring outside the Platform for the purpose of avoiding Tutoring Ambitions' fees or commission.
Users must not:
Tutoring Ambitions may suspend or terminate accounts where deliberate circumvention is identified.
Tutors agree to:
Tutors must not knowingly assist learners with academic misconduct.
Tutoring Ambitions charges tutors Platform commission in accordance with the applicable tutor agreement or fee structure.
Tutoring Ambitions may deduct:
Tutor earnings may become available after a lesson has been completed or automatically marked as completed by the Platform.
Tutoring Ambitions may temporarily withhold payment where there is an active:
Lessons may take place using third-party classroom technology integrated into Tutoring Ambitions.
Lessons may be recorded where recording functionality is enabled.
Recordings may be used for:
Users must not independently publish, distribute or commercially exploit recordings containing another person's image, voice or personal information without appropriate permission.
Processing of personal information is governed by the Tutoring Ambitions Privacy Policy.
Tutoring Ambitions takes the safety and welfare of children and vulnerable individuals seriously.
Users should report safeguarding concerns as soon as reasonably possible.
Tutoring Ambitions may temporarily restrict accounts, communications or bookings while investigating safeguarding concerns.
Where required or reasonably necessary to protect an individual, information may be shared with:
Where a learner is under 18, parents and guardians remain responsible for determining an appropriate level of supervision during online tutoring.
Users must communicate respectfully.
Tutoring Ambitions does not tolerate:
Serious misconduct may result in immediate account suspension or termination.
Tutoring can support a learner's education but results depend upon many factors outside the tutor's or Tutoring Ambitions' control.
Tutoring Ambitions and tutors do not guarantee:
References to previous learner outcomes or tutor success rates should not be interpreted as guarantees of future performance.
Content produced by Tutoring Ambitions, including branding, website content, graphics, course materials and other original materials, is owned by or licensed to Tutoring Ambitions Ltd unless stated otherwise.
Users must not reproduce, redistribute, sell or commercially exploit Tutoring Ambitions materials without permission.
Tutors generally retain ownership of teaching resources they independently create unless a separate agreement provides otherwise.
Learners purchasing educational resources receive a personal, non-transferable right to use those resources unless otherwise stated.
Resources must not be:
Tutoring Ambitions may integrate third-party services including payment providers, video classroom providers and other technology providers.
Tutoring Ambitions is not responsible for temporary interruptions caused exclusively by third-party systems outside its reasonable control.
Different third-party services may also be subject to their own terms and privacy policies.
Tutoring Ambitions will not be responsible for failure or delay caused by circumstances reasonably outside its control.
These may include:
Where possible, Tutoring Ambitions will take reasonable steps to minimise disruption.
Complaints should be submitted toadmin@tutoringambitions.com.
Users should provide sufficient information for the matter to be investigated, including where relevant:
Tutoring Ambitions may review relevant booking information, communications, payment records and lesson recordings when investigating a complaint.
Approved refunds will ordinarily be issued to the original payment method.
Processing time is dependent upon the relevant bank or payment provider and may therefore take several working days after Tutoring Ambitions has issued the refund.
Tutoring Ambitions cannot guarantee when an individual bank will display the refunded funds.
Tutoring Ambitions may suspend, restrict or terminate an account where a user:
Serious safeguarding or fraud concerns may result in immediate suspension while an investigation is conducted.
Users may stop using Tutoring Ambitions at any time, but existing financial or contractual obligations will continue where applicable.
Tutoring Ambitions may update these Terms where necessary, including to reflect:
The most current version will be published on the website.
Where a change materially affects registered users, Tutoring Ambitions will take reasonable steps to provide notice.
Nothing in these Terms excludes liability where exclusion would be unlawful, including liability for:
Tutoring Ambitions is not responsible for indirect losses that could not reasonably have been anticipated when the relevant contract was entered into.
Nothing within these Terms affects a consumer's statutory rights.
These Terms do not remove or limit rights granted to consumers by applicable UK consumer law.
Where legislation gives a consumer a right to cancel, receive a refund or obtain another remedy, those statutory rights take priority over any conflicting provision of these Terms.
Where a consumer requests that a service begins during any applicable statutory cancellation period, their cancellation rights may be affected once the service has begun or been fully performed, where permitted by law.
Each section of these Terms operates separately.
If a court or relevant authority determines that any provision is unlawful or unenforceable, the remaining provisions will continue in force.
If Tutoring Ambitions does not immediately enforce a provision of these Terms, this does not mean that Tutoring Ambitions has waived the right to enforce it later.
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the courts of England and Wales, subject to any mandatory rights consumers have to bring proceedings elsewhere.
Questions regarding these Terms can be sent to:
Tutoring Ambitions Ltd
124 City Road
London
EC1V 2NX
United Kingdom
Company Number: 14714240
Email: admin@tutoringambitions.com
Website: www.tutoringambitions.com
